Frequently Asked Questions
When will the loan be due?
How much can I borrow?
When will I receive my loan?
When will I hear from you?
How will I know if I'm approved?
Can I extend the loan?
Once paid off, when can I get another loan?
What is the fastest way to process my application?
Can I print and fill-out an application?
Q: When will the loan be due?
A: Generally, on your following payday or you may pay the finance charge and extend the loan until your next payday.
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Q: How much can I borrow?
A: A minimum of $50 and up to $300 for first time borrowers and a maximum of $500 for subsequent loans. (Contingent upon income level and various underwriting criteria.)
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Q: When will I receive my loan?
A: If all information is received and can be verified, you will generally receive your money on the next business day. For an additional fee, in some circumstances loans can be funded by wire that same day.
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Q: When will I hear from you?
A: You will hear from us that business day during normal business hours (CST) upon receiving the necessary information. We will contact you with a loan offer or email you for missing information. We are closed on Sundays and some holidays.
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Q: How will I know if I'm approved?
A: We will contact you with a loan offer. If denied, you will receive a notice by email.
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Q: Can I extend the loan?
A: Yes, after 4 renewals you will be required to pay down a portion of your loan plus any finance charges.
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Q: Once paid off, when can I get another loan?
A: Once we confirm receipt of payment on your existing loan.
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Q: What is the fastest way to process my application?
A: Complete the application on-line. We will contact you if we need any further information.
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Q: Can I print and fill-out an application?
A: No, applications are only accepted on-line. Or you can contact our customer service center at any time during normal business hours.
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